Questions 102-104 refer to the following letter. Customer Service Department...

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问题 Questions 102-104 refer to the following letter. Customer Service Department Northland Electronics Center 4022 First Street Wellington Now Zealand Dear Northland Representative, I would like to share with you a positive experience I recently had with your company. On February 4, I ordered a DVD player and two DVDs from your online store. The_(1)_________delivery time was five business days, so I expected to receive the items no later than February 11. When this day came and my order had not arrived, I was upset. I waited another week to__(2)___________any unexpected postal delays, and then, on February 18, I emailed the Northland Customer ServiceDepartment about the problem. They responded immediately with an apology and promised to resend the order by express delivery at no extra charge. I received it just two days later, on February 20. I would like to_(3)___________my gratitude to the Customer Service Department. You are a credit to your fine company, and you can count on my patronage for many years to come. Sincerely, Gavin Prigmore 第(1)题应填________

选项 A.estimate B.estimated C.estimation D.estimating

答案 B

解析空格处应填入可以放在定冠词the和名词delivery line之间的形容词。B和D为正确答案的备选项。句子表示“预计的发货时间”，因此被动形式的B为正确答案。

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Questions 102-104 refer to the following letter. Customer Service Department...

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